Purchase and Refund Policy

Thanks for subscribing to our services at MatthewGraves.ca.

If you have purchased an upgraded account at our website, then your upgrade may be automated or manual. Please allow up to 24 hours to see the upgraded status in the member's area.

We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the service that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 30 calendar days of your purchase.

After the 30-day period, you will no longer be eligible and won't be able to receive a refund. We encourage our customers to try the service in the first 30 days after their purchase to ensure it fits your needs.

If you have purchased a subscription product from us, then you can request a cancellation of the subscription at any time. No further payments will be collected from the date that you contact us. There are no pro-rated refunds for unused time in your subscription.

If you have any additional questions or would like to request a refund or cancellation of a subscription, feel free to email us at support@matthewgraves.ca.